Privacy policy.

Last Updated:  April 7, 2024

Data privacy is important to Allgress, which includes Allgress, Inc. and its affiliates. This Privacy Statement describes the information we collect about you as a visitor to allgress.com or other Allgress websites that link to this Privacy Statement, how Allgress will use the information provided, and with whom we may share the information. The Statement describes your choices and rights related to the information that is provided to or collected by Allgress.

The Allgress Service

As part of the Allgress Service, customers may load data into the Service. Allgress will not share or distribute any such Customer Data except as provided in the contractual agreement between Allgress and the customer, or as may be required by law. Please refer to the Allgress Service Policy for more details. 

If you are a user of the Allgress Service, your use of Allgress is governed by your organization’s policies. Please direct your privacy questions or concerns to your employer or your organization’s Allgress administrators.

How Allgress Uses Information

Information Collection

You may choose to provide us with your personal information, such as your name, email address, company information, street address, and telephone number.

In order to access some areas of Allgress, including Allgress Community, you will need to have an account with a username and password. As part of your account, you may choose to provide us with additional information, such as a photo, social media profiles, or areas of expertise.

​If you register to attend a Allgress-sponsored event, we will require certain information including your name, email address, company, and in some instances, emergency contact. When registering for any event, we may also require you to provide billing information (such as billing name and address, and credit card number).

​Allgress or Allgress Service providers may use website tracking technologies to observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as an IP address) relating to your use of our websites and services. We may also use log files, cookies, and similar technologies to collect information about the pages you view, links you click, and other actions you take when accessing our websites, services, or emails.

Use

This section describes some of the ways in which Allgress uses the information we collect. Please note that there may be other uses, which we would describe to you when we collect the information.

Allgress uses the information we collect about you to provide the Allgress websites, services, and support. For example, if you provide information to us in a “Contact Us” form, we will use your information to respond to the request.

Allgress uses your information for event planning and management, including registration, billing, and ways to connect with other event attendees, or to contact you further about relevant products and services. Any information you provide about emergency contacts or dietary preferences would be used for your safety and health purposes.

We use the contact information we collect from you and information about your activity on our websites to send you information that we believe may be of interest to you, such as product announcements, newsletters, educational materials, and details on upcoming events. We also use it to send administrative information, such as notices related to products, services, or policy changes.

​We use the information we collect to understand how our websites and services are being used and to make improvements. For example, we may use the search queries entered into Allgress Community to improve search capabilities or performance. As another example, we may use questions posted or comments on Allgress Community or blog to enrich the content or help guide future enhancements to our products and services.​

Your information also may be used to personalize your experience on our websites. Allgress or our services providers use website tracking technologies to display products or features that are tailored to your interests and to present advertising on other sites. For more information on these technologies see the section “Cookies and Similar Technologies.”

We may use your information to diagnose website technical problems, as well as to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity.

In some instances, we may combine the information you have provided to us with other publicly available information. We may also purchase data from third parties and combine this with information we have already collected. We use this combined information to update, expand, and analyze our marketing leads;, identify new customers; and create more tailored advertising.

If you participate in a Allgress-offered education or training course, your enrollment and attendance information will be recorded to track and potentially report your participation and completion. For example, completion of Allgress certifications by a services partner may be visible to Allgress and our customers, and completion of a training course may also be visible to the entity making the training available to you. This registration and tracking may be conducted by third parties on behalf of Allgress.

Disclosure

Allgress may share information with Allgress affiliates, and third-party service providers or vendors contracted to provide services on our behalf. These third-party service providers or vendors may use information we provide to them only as instructed by Allgress.

Allgress may offer the following solely or jointly with third parties or partners: webinars, events, whitepaper downloads, or other services related to Allgress offerings or services. We may share your contact information and interests in these offerings or services with these approved third parties to communicate with you about Allgress.

​When you attend an event (either sponsored by Allgress or one where Allgress is a participating vendor) and have your badge scanned, your information will be shared with Allgress, as well as any partner or third party participating in that event, and potentially with the entity sponsoring your attendance at the event. For example, if your badge is scanned as you attend a session at an Allgress-sponsored conference, Allgress and any co-presenters will have access to that information to understand who was in attendance, and potentially follow up with you on relevant products or services. If you do not want your information shared with Allgress or partners in this manner, do not have your badge scanned. If your badged is scanned by a partner or a third party at an event, your information will be governed by that party’s privacy statement.

Allgress may disclose information if we have a good faith belief that such action is necessary to (a) conform to legal requirements or comply with legal processes; (b) protect and defend our rights or property; (c) enforce the website Terms and Conditions; and/or (d) act to protect the interests of our users or others.

If Allgress goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information may be among the assets transferred.

Cookies and Similar Technologies

Allgress or Allgress service providers may observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as an IP address) relating to your use of Allgress websites. We may collect and store this information and combine this information with other personal information provided to Allgress.

Allgress and our service providers use cookies and other similar technologies, such as web beacons, HTML5 Local Storage, local shared objects, tags, and scripts on our websites and in email communications. We use these technologies to authenticate your access to various areas of our websites, understand your interests, analyze web traffic, combat fraud, provide interest-based advertising, improve our products and services as further described above in the Use section, and tailor content to your preferences. In messages we send, we may use these technologies to track their effectiveness.

You can configure your browser settings to manage certain tracking technology interactions. For some tracking technologies you may need to take additional steps to manage their use and removal. Some of these technologies may operate across all of your browsers.​

Allgress uses cookies and similar technologies to enable basic features of the site to function and collect statistical information about visitors to our website to manage site usage. All of the information collected is aggregated and used anonymously. There are also some cookies that will enable a more personalized experience. But we will not use these cookies until you opt in to their functionality.

Do Not Track

Without a common industry or legal standard for interpreting Do Not Track (DNT) signals, Allgress does not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.

Additional Allgress Privacy Information

Security

Allgress employs reasonable and appropriate physical and logical security measures to protect personal information from loss, theft, misuse, unauthorized access, and unintentional disclosure, alteration, or destruction. You are responsible for maintaining the security of your password or other form of authentication involved in accessing password-protected or secured resources. In order to protect you and your information, Allgress may suspend your use of a website without notice, pending an investigation, if any security breach is suspected.

Data Retention

We will retain your personal information only as long as needed to provide you with services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Data entered into Allgress is retained in accordance with the agreement between the Allgress Customer and Allgress.

Changes to this Privacy Statement

We reserve the right to change or update this Privacy Statement at any time. Changes to the Privacy Statement will be posted on this website and links to the Privacy Statement will indicate that the statement has been changed or updated. We encourage you to periodically review this Privacy Statement for any changes. For new users, changes or updates are effective upon posting. For existing users, changes or updates are effective 30 days after posting.

Global Privacy Considerations

Personal information collected by Allgress may be stored and processed in the United States or in any other country where Allgress or its affiliates, subsidiaries, or third-party service providers maintain facilities. When you provide personal information to Allgress, you consent to the processing and transfer of your information within the United States and around the world. We follow applicable data protection laws when transferring personal information.

European Privacy Rights

Allgress will process your personal information for the legitimate interests of Allgress, or, when needed, with your explicit consent. If you have provided consent for the processing of your personal information, you have the right to withdraw consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn. You have the right to request access to and rectification or erasure of your personal information, as well as the right to restrict processing, object to processing, and under certain circumstances the right to data portability. You have the right to lodge a complaint with a data protection supervisory authority if you believe that we have not complied with the requirements of the EU General Data Protection Regulation with regard to your personal information.

APEC Program Statement

Allgress privacy practices, described in this Privacy Statement, comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross-Border Privacy Rules (“CBPR”) System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. More information about the APEC framework can be found here.

EU-U.S. and Swiss-U.S. Privacy Shield Statement

Allgress complies with both the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. If there is any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit privacyshield.gov. 

Contacting Allgress

Updating Your Choices

If you have any questions regarding our Privacy Statement, or if at any time after providing your personal information to Allgress you want to update, change, unsubscribe, or request removal or deletion of your information, or if you would like to assert any of the rights listed above, please direct your request to info@allgress.com or via postal mail at the contact information listed below. Allgress will respond to your request within a reasonable timeframe.

Allgress, Inc.
Attn.: Privacy
11840 Dublin Blvd.
Dublin, CA 94568
United States

Additional Questions or Concerns

If you have an unresolved EEA or Swiss privacy or data use concern that we have not addressed satisfactorily, you have the right to lodge a complaint with the relevant EU data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable.